Privacy Policy

Last updated: January 22, 2025

Our Commitment to Your Privacy

At Tessaline, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

We believe in transparency and want you to understand exactly what information we collect, why we collect it, and how you can control your data. If you have questions about this policy, we encourage you to reach out to us.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you interact with our services. This may include your name and email address when you fill out contact forms, your company name and role when requesting consultations, details about your marketing challenges and goals when discussing potential services, and any other information you choose to share in communications with us.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information. This includes your IP address and general location data, browser type and version, device type and operating system, pages you visit and time spent on each page, referring website URLs, and date and time of your visits. This information helps us understand how visitors use our site and improve the user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include session cookies that expire when you close your browser, persistent cookies that remain on your device for a set period, analytics cookies that help us understand site usage patterns, and advertising cookies for marketing purposes (with your consent). For detailed information about cookies, please visit our Cookie Policy.

How We Use Your Information

We use the information we collect for several legitimate purposes that support our business operations and improve your experience.

Service Delivery and Communication

We use your contact information to respond to your inquiries, provide the services you request, send service-related announcements, and communicate about potential collaboration opportunities. We will never sell your contact information to third parties.

Website Improvement and Analytics

We analyze usage data to understand how visitors interact with our website, identify technical issues and optimize performance, improve our content and user interface, and develop new features based on user behavior patterns.

Marketing and Advertising

With your consent, we may use your information to send you marketing communications about our services, display targeted advertisements on third-party platforms, measure the effectiveness of our marketing campaigns, and personalize content based on your interests.

Legal Compliance and Security

We process certain data to comply with legal obligations, protect against fraudulent or illegal activity, enforce our terms and conditions, and respond to legal requests from authorities when required.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party companies that help us operate our website and deliver our services, such as web hosting providers, email service platforms, analytics services, and payment processors. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before your information becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent: We may share your information for other purposes with your explicit consent.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption: We use industry-standard encryption protocols to protect data in transit and at rest. All data transmitted between your browser and our servers is encrypted using secure HTTPS connections.

Access Controls: We limit access to personal information to employees and contractors who need it to perform their jobs. All personnel with access to sensitive data are bound by confidentiality obligations.

Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.

Right to Access: You can request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification: If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.

Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions such as compliance with legal obligations or establishment of legal claims.

Right to Data Portability: You can request to receive your personal data in a portable format and have it transferred to another service provider where technically feasible.

Right to Object: You can object to our processing of your personal information for direct marketing purposes at any time. We will stop processing your data for these purposes upon receiving your objection.

Right to Restrict Processing: You can request that we temporarily restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of contested data.

Right to Withdraw Consent: Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before your withdrawal.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our contact page. We will process your request promptly and confirm once your data has been removed from our systems.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes have been posted constitutes your acceptance of the revised policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we want to hear from you. Your privacy is important to us, and we're committed to addressing your inquiries promptly.

To exercise your privacy rights or submit a data-related request, please use our contact form. We aim to respond to all privacy inquiries within five business days.